Trade Designer Suppliers

Order Confirmations

*Please note our standard lead times are 10-15 working days. This is from the day the order is fully confirmed to the dispatch day.

Once you have confirmed your order, what are the next steps?

Step 1. Payment/Purchase Order
For customers with pre-approved credit accounts we require an official purchase order emailing over.
For customers without a credit account a minimum 50% deposit is required to start preparing the order.
Once we’ve received the payment/PO, the proof artwork will be prepared a.s.a.p.
**For any repeat jobs that don’t require a proof, they will be put into production straight away

Step 2. Proof Artwork
We’ll draw up and send over and artwork proof for you to double check. The quicker you reply and confirm the artwork, the quicker we can get your job into production.

Step 3. Dispatch Day Confirmation
When steps 1 & 2 have been sorted we can then commit to a dispatch date. We’ll send an email to make you aware.

Step 4. Balance Payments
If you chose to pay a 50% deposit in step 1, we will require the balance on or before the agreed dispatch date.
Payment will need to be cleared before 12pm on that day so it doesn’t delay the delivery.


Accepted Payment Methods

BACS – Bank Details: 

Barclays Bank, 1 The Headrow, Leeds, West Yorkshire, LS1 1JS

Sort: 20-48-95     Account: 03112691     IBAN: GB93 BUKB 2048 9503 112691    Swift Code: BARCGB 22
*Please let us know when payment has been processed so we can keep an eye out for it.

D&C Cards – Phone payments for NEW customers:
The address associated with the card needs to match the delivery address.
If you are collecting the order, goods will only be released when the card you paid with is provided at the time of collection.

Phone payments for existing customers:
Payment can be taken as normal with no restrictions on the delivery address.

Paypal – We can email a payment link for you to pay with your paypal account or cards online. Let me know if you would like one organising.
Cash – Cash payments can only be received in person so we can give you a payment receipt.

 

IMPORTANT INFORMATION

Help us to help you..
– We endeavour to include all relevant information on the quote. If you don’t see something on the quote or proof that you have discussed, please ask before confirming.
– Once you’ve confirmed the quote and proof, the details are your responsibility. It’s in your interest to check the details thoroughly to make sure there haven’t been any mistakes whilst quoting.
– The suggested production lead time doesn’t start until we have received your emailing confirming the proof artwork is correct.


Use Of Images
Unless you have requested otherwise or have an NDA in place, images of part finished jobs or jobs being bench tested may get used in our marketing campaigns, including but not limited to Email marketing, industry magazine adverts, website images, brochures and other printed promotional material. If this is a problem please let us know and we will remove them as soon as we can.